This case study shows how modern insurance payment infrastructure automates premium collection, installment billing, payment recovery, and reconciliation across MGA workflows. The system operates without manual intervention, using APIs, webhooks, and policy-aware logic to manage payments end to end. It integrates directly with rating, policy, and accounting systems to create a fully connected payment layer.
A fully automated payment infrastructure was implemented to manage all payment workflows.
This system handles:
All workflows are connected through APIs and webhooks.
Premium Collection
Collect payments via ACH and card. Send payment links directly to insureds. Support full-pay and installment-based policies.
Learn moreAutomated payment schedules with recurring billing execution and real-time tracking of installments.
See installment billingConfigurable retry logic with automatic retries after failure and manual override when needed.
See failure handlingPayment schedules adjust automatically. Premium changes reflected in billing with no manual recalculation.
Triggered based on failed payment thresholds with fully automated workflows aligned with policy lifecycle.
Automatic allocation of payments with real-time balance tracking and sync with accounting systems.
See reconciliationThe system operates entirely through APIs and webhooks.
The entire payment lifecycle is automated.
No human touchpoint is required for standard workflows.
Compliance is enforced automatically.
Insurance payment workflows are complex because they are tied to policies, not transactions.
Automation ensures: